Return Policy

Returns / Warranty Policy on E-Liquid

There is no warranty on e-liquid, unless the error is ours. All e-liquid must be inspected and tested by the customer upon receipt and the customer must notify us within 24 hours of the time stamped delivery if a product is found to be defective. The customer must notify us of defective e-liquid within 24 hours of receiving shipment to qualify for refund or replacement. All e-liquid orders are custom-filled during the order fulfillment process. Therefore, once your e-liquid order has been filled, the purchase is complete and cannot be returned or refunded even if it has not been from our facility or received by the customer. Also, due to the consumable nature of these products, and the inability to reuse or resell once they have left our facility, returns or refunds are not allowed for any type of e-liquid ordered unless the error is ours.